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Refund/Return Policy

Shakers does not offer online refunds or online exchanges of tickets purchased on the Shakers Web site. In addition, tickets purchased through the Shakers website may be subject to a per-ticket Convenience Charge, which is non-refundable except in extraordinary circumstances where Shakers is unable to honor your tickets purchased through the Shakers website. Any refund or exchange is at the discretion of Shakers management. If you also wish to request a refund of our Convenience Charge in the extraordinary circumstances described above (otherwise, the Convenience Charge is non-refundable, as stated above).